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Patient Engagement Software That Transforms Surgical Patient Journeys

Surgical procedures often involve complex decisions, anxiety, and significant emotional uncertainty. PatientPartner provides immediate, personalized peer mentorship from individuals who've successfully navigated similar surgical journeys, improving patient confidence, accelerating procedure decisions, and enhancing long-term adherence.
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30,000
Patient Members
Icon representing patient sharing feedback or experience
500+
Patient Mentors
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150+
Disease states covered
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<1Day
Avg. connection made

Turning Surgical Journeys into Success Stories

Instant peer mentorship transforms patient uncertainty into clarity and confidence—accelerating surgical decisions and improving recovery outcomes.

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+65% Faster Decision to Proceed
James R.
Knee Replacement
+78% Increased Treatment Confidence
Sofia L.
Bariatric Surgery
90-day Post-Operative Adherence Improved by 50%
Anthony D.
Spinal Fusion
Anxiety Reduced by 40% Before Surgery
Michelle H.
Cardiac Valve Replacement
Improved post-surgery recovery outcomes
Samuel K.
Hip Replacement

Real Challenges in Surgical Patient Care

Patients considering surgical procedures face significant barriers that can delay or disrupt their healthcare journey:

  • Emotional Uncertainty & Anxiety:

Patients commonly experience fear and hesitation regarding surgical risks, procedures, and recovery expectations.

  • High Consultation Drop-off:

Many patients delay or avoid necessary surgical interventions due to inadequate emotional and informational support during decision-making.

  • Post-Operative Adherence Challenges:

Patients frequently struggle with managing post-operative care instructions, impacting their long-term recovery outcomes.

Amy B.
Knee Replacement
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Patient Sentiment
Feeling isolated
Peer Support
No Options Available
Time to Diagnosis
2.2 years
Time to Treatment
3 years

PatientPartner for Surgical Specialties

  • Instant Peer-to-Peer Mentorship

Immediately match patients with relatable peer mentors who have successfully undergone the same surgical procedures, providing authentic, empathetic guidance exactly when it's needed.

  • Measurable Confidence & Adherence Gains

Patients paired with surgical mentors experience faster decisions to proceed with recommended procedures, significantly increased treatment confidence, and demonstrably better post-operative adherence.

  • Actionable Real-World Insights

Leverage detailed qualitative feedback and real-time data from mentor-patient interactions to continuously improve patient education, enhance pre-and post-operative protocols, and optimize clinical outcomes.

Amy B.
Knee Replacement
Callout button labeled ‘With PatientPartner’ highlighting key features and benefits of the platform
Patient Sentiment
Feeling hopeful
Peer Support
Matched Mentor
Time to Diagnosis
0.8 months
Time to Treatment
2 years

How It Works

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1. Immediate Mentor Matching
Patients expressing hesitation or uncertainty are instantly paired with relatable IVF mentors through our patented matching algorithm, providing support exactly when it's needed most.
2. Personalized Peer Connections
AI-driven sentiment analysis ensures every interaction is relevant, meaningful, and designed to directly address the patient's unique emotional and informational needs.
3. Track Results in Real-Time
Your clinic's leadership team gains full visibility into patient engagement metrics, including activation, retention, and revenue growth, via our easy-to-use analytics dashboard.

Compliant by Design

PatientPartner meets and exceeds regulatory standards, including HIPAA, SOC 2, and ISO 27001, providing integrated, real-time compliance tracking to safeguard patient information and mitigate risk.
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AICPA SOC Compliant
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GDPR Compliant
ISO 27001 certified badge for information security management on PatientPartner’s digital health platform
ISO 27001 Compliant
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HIPAA Compliant

Ready To Transform Your Patient's Surgical Journeys?

Book your personalized demo and see exactly how PatientPartner drives measurable results for rare disease treatments.
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Drive Results with 2025 Direct to Patient Marketing Trends Analysis Report

Download the 2025 Direct to Patient Marketing Trends Analysis Report to find out exactly how pharma & med-tech leaders are modernizing their approach to achieve higher patient adoption and sustained treatment adherence.
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PatientPartner 2025 guide on direct-to-patient marketing with a woman smiling at a laptop, symbolizing digital patient engagement.