2025 Patient Support Benchmark Report

PatientPartner is a mentor-driven patient engagement platform that connects patients with relatable mentors who have undergone similar healthcare journeys. Unlike traditional platforms focused on static content or generalized support, PatientPartner delivers real-time, personalized engagement that drives measurable results in patient recruitment, adherence, and satisfaction. Our focus on peer-to-peer connections builds trust and ensures patients feel confident and supported throughout their healthcare journey.

Compliance is at the core of everything we do. PatientPartner’s platform is fully HIPAA and GDPR compliant, employing end-to-end encryption, role-based access controls, and audit trails to protect patient data. Our rigorous compliance framework ensures every interaction meets the highest regulatory standards, safeguarding both patient information and your organization’s reputation.

Our platform consistently delivers significant ROI for our clients by increasing patient recruitment rates, improving adherence, and reducing overall program costs. For example, companies leveraging PatientPartner have seen a 30% increase in treatment adoption rates and a 20% improvement in adherence within the first year. Additionally, the actionable insights provided by our data analytics help optimize strategies for long-term results.

PatientPartner matches patients with relatable mentors who share their experiences with specific treatments or trials. This personal connection builds trust and alleviates concerns, increasing trial enrollment and adherence. Mentors provide real-world insights and emotional support, helping patients navigate complex processes and stay committed to their healthcare journey.

• Proprietary Matching Algorithm: Ensures patients are paired with the most relevant mentors for maximum impact.
• Real-Time Reporting: Delivers actionable insights into patient engagement metrics.
‍• HIPAA-Compliant Communication Tools: Secure channels for mentor-patient interactions.
‍• Customizable Dashboards: Tailored to your organization's needs for tracking program performance.
‍• Scalable Integration: Designed to work seamlessly with existing systems like CRM and EHR platforms.

Yes, PatientPartner is designed for seamless integration with your existing technology stack, including CRM, EHR, and patient portal systems. Our implementation team works closely with your IT department to ensure smooth integration, allowing you to leverage your current infrastructure while enhancing patient engagement.

Our mentors are real patients who have successfully navigated similar healthcare journeys. They undergo a thorough vetting process, including background checks, compliance training, and ongoing evaluation. Our proprietary algorithm ensures patients are matched with mentors who share relevant experiences, creating meaningful and impactful connections.