From Tough Feedback to Pharma Leadership: George Clayton’s Journey in Healthcare & Inclusion

In this episode of the Patient Pod, our CEO George Kramb sits down with fellow George — George Clayton, a seasoned pharmaceutical executive with experience at GSK, Amgen, and more.

George Kramb

Co-founder & CEO

George Clayton

Pharma Executive

About the Speakers

George Clayton is a seasoned pharmaceutical executive with experience at GSK, Amgen, and more, whose path from pharmacy to sales, leadership, and medical affairs shapes a pragmatic view of the medical–commercial partnership, inclusive research, and patient-centered care.

George Kramb is the CEO of PatientPartner, a healthcare entrepreneur focused on technology-first peer mentorship and patient engagement, leading teams that help brands build trusted, compliant patient connections.

Together, they translate startup execution and enterprise pharma perspective into practical tactics that strengthen trust, improve adherence, and elevate patient outcomes.

Here's exactly what you'll learn:

George shares how early tough feedback pushed him to pivot from pharmacy to pharmaceutical sales, and later into leadership and medical affairs. He reflects on the differences (and partnerships) between sales reps and medical science liaisons, and how each role supports better patient outcomes.

The conversation dives into:

Lessons learned moving from individual contributor to leadership

The “medical-commercial partnership” and why collaboration matters

Inclusive research, workplace inclusion, and DEI in pharma

Why patients must take more ownership in their healthcare journey

Clayton’s story is one of resilience, adaptability, and patient-centered thinking — with insights valuable to anyone in pharma, healthcare, or leadership.

"Patient Partner is a unicorn in the industry, setting a new standard with their clear dedication to the mission of positively impacting patients' lives through innovation and compassionate support."

trusted client sharing positive feedback on PatientPartner’s impact in patient engagement and healthcare support

Melissa B.

Sobi Pharmaceuticals

Patient Partner has been influential in helping patients understand the benefits of our product, providing them with personalized guidance and real-life experiences to support their decision-making.

trusted client testimonial on PatientPartner’s healthcare marketing and patient support solutions

Brad A.

Mainstay Medical

"We knew patient trust was shifting, but seeing just how dramatically patients now prefer peer-to-peer engagement over traditional methods is a game-changer for our upcoming strategies"

satisfied healthcare client sharing testimonial on PatientPartner’s patient engagement success

Sara W.

Marketing Director | Rare Disease

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