PatientPod
October 16, 2026

Pharma Is Too Obsessed With the Prescription: Access, launches, and what happens after the script

In this episode of the Patient Pod, our CEO George Kramb is joined Rich Verde, a 20-year veteran of Ferring Pharmaceuticals who went from selling fertility products in Manhattan to leading the launch of an oncology gene therapy. Rich’s insights are a must-listen for anyone who believes the real work starts, rather than ends, when the doctor says yes.
George Kramb, innovative healthcare leader and Co-Founder & CEO of PatientPartner, recognized for transforming patient engagement.
George Kramb
Co-founder & CEO
Rich Verde
Senior Director, Patient Access & Services

About the Speakers

With 20 years at Ferring Pharmaceuticals across sales, training, brand management, strategic accounts, and launch excellence, Rich Verde serves as Senior Director, Patient Access & Services, leading the teams behind access, reimbursement, and patient navigation. He led the launch of an oncology gene therapy that reached its first patient nine months from a standing start.

Here's exactly what you'll learn:

Rich traces a career that began at an ad agency and turned into 20 years in pharma, built on a single rule: never say no to the opportunity. From lobbying Congress for IVF coverage, to a lunch meeting that handed him a gene therapy launch in a therapeutic area he had never worked in, to an FDA approval that arrived by phone call with no one to celebrate with, he makes the case that the prescription is just the beginning.

Whether you’re in sales, marketing, patient services, or field reimbursement, or you’re earlier in your career and weighing a lateral move, this conversation is full of ideas you can put to work right away. The conversation dives into:
How an ad agency job turned into a 20-year career in pharma, and why Rich never says no to an opportunity
What lobbying Congress for IVF coverage taught him about patient access, years before it became his job
The FDA approval that came by phone call with no one to celebrate with, and what “let’s go to work” looked like the next day
How a team with no oncology or gene therapy experience got a first patient dosed in nine months
The four traits Rich screens for after 500 interviews: work ethic, humility, integrity, and maturity
His hot take on why pharma is too obsessed with the prescription, and where the investment needs to go instead
"Patient Partner is a unicorn in the industry, setting a new standard with their clear dedication to the mission of positively impacting patients' lives through innovation and compassionate support."
trusted client sharing positive feedback on PatientPartner’s impact in patient engagement and healthcare support
Melissa B.
Sobi Pharmaceuticals
Patient Partner has been influential in helping patients understand the benefits of our product, providing them with personalized guidance and real-life experiences to support their decision-making.
trusted client testimonial on PatientPartner’s healthcare marketing and patient support solutions
Brad A.
Mainstay Medical
"We knew patient trust was shifting, but seeing just how dramatically patients now prefer peer-to-peer engagement over traditional methods is a game-changer for our upcoming strategies"
satisfied healthcare client sharing testimonial on PatientPartner’s patient engagement success
Sara W.
Marketing Director | Rare Disease

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