Make one-to-one support part of the experience.
Put patients in touch with experienced peer mentors. Give the questions that surface after a campaign, an event or an enrollment a place to go.
PatientPartner vs. Snow Companies
Turn patient interest
into peer connection.
Give patients someone to turn to.
Your campaigns get patients’ attention. PatientPartner gives them someone with lived experience to talk to—and gives your team visibility into that engagement. Choose a platform built around the peer relationship.
Patients still have questions after the story ends. Make a real conversation part of your program.
For pharma, medical device and clinical-trial teams
A person behind every question.The PatientPartner approachGive the next question
a human connection.
a human connection.
Shared experiencePersonal conversation
At a glance
Build your program
around the peer relationship.
PatientPartner brings mentorship, oversight and engagement insights into one platform. Here’s how that focus compares with Snow’s broader patient engagement services.
PatientPartner and Snow Companies
Six decision criteria · Reviewed September 24, 2026
Swipe across to compare both columns
| Decision criteria | Peer mentorship platformPatientPartnerPatientPartner sources | Patient engagement agency Snow Companies sources |
|---|---|---|
| Program focus | Put one-to-one peer mentorship at the center of your patient program. | Patient storytelling, ambassador programs, education and support services. |
| Peer connection | Connect patients with experienced mentors who understand their journey. | Patient Ambassador® and mentor programs are among its services. |
| Technology | Bring mentor connection and engagement insights into one platform. | Digital, CRM and multichannel engagement services. |
| Program oversight | Build safeguards, monitoring and audit trails into the program. | Compliant content and health-educator support; confirm the controls for your program. |
| Reporting | Use engagement dashboards and patient feedback to inform your next decision. | Analytics and measurable program services; confirm the views and access included. |
| Delivery scope | Pair the platform with program support scoped to the work your team needs. | Agency-delivered strategy, content and support. Confirm the specific services in the proposal. |
Based on published provider capabilities. Specific services, access and responsibilities depend on your program scope.
The case for PatientPartner
Why put PatientPartner
on your next program brief?
You’ve invested in reaching patients. Give them a clear way to engage with someone who understands their experience—and give your team a view of what happens next.
Bring the conversation into your program view.
Use engagement dashboards and patient feedback to understand the support patients are seeking. Give your next program review more to work with.
Built around your priorities
Your campaign opens the door.
Build the connection that follows.
When a patient wants to talk to someone who has been through it, the next step should be clear. Build that path into your engagement strategy.
01 / For your patients
Give interest somewhere to go.
- A clear entry point
A place to ask for peer support.
- Relevant lived experience
A mentor who understands the journey.
- A personal conversation
Space for the questions that matter to that patient.
See it with PatientPartner
See how PatientPartner connects these moments in a walkthrough of your patient journey.
02 / For your team
Make engagement visible.
- Program activity
Follow engagement through the platform.
- Patient feedback
Understand questions and support needs.
- A clearer program review
Bring activity and patient experience into the same discussion.
See it with PatientPartner
Bring the questions your leadership team asks. We’ll show you the PatientPartner views that help you answer them.
Why PatientPartner
Make human connection
part of your strategy.
PatientPartner puts the peer relationship at the center of the program, with the technology and oversight your team needs around it.
The peer experience
What patients bringPersonal questions.
A need for perspective.
A need for perspective.
What a peer bringsLived experience.
A human conversation.
A human conversation.
A place for the questions that come next.
Build a direct path from patient interest to experienced peer support.
Turn interest into a conversation
Connect patients with experienced mentors who can speak to the questions behind a treatment or procedure decision.
A clear destination for patients who want lived experience.Build support into the program
Bring patient entry points, mentor expectations and program oversight into a defined process.
A patient experience your team can explain and support.Learn from the engagement
Use dashboards and patient feedback to understand how patients engage and what support they seek.
Useful context for the next program decision.
The evidence behind the approach
Give the peer relationship
a place in your strategy.
In PatientPartner’s 2023 treatment-decision study, 131 of 193 mentor-connected patients requested a referral, treatment scheduling or a refill. Explore the findings behind our approach.
Treatment-decision study
68%of mentor-connected patients
requested a next step
A physician referral, treatment scheduling
or a prescription refill.
Look beyond the headline.
Get the findings, study context and questions to bring to your next program discussion.
Download the full study PDF report · Work email required
Study context: A 12-month observational study involving 263 prospective patients, 193 mentor connections and 48 mentors. Self-reported findings; not a measured increase in treatment starts, evidence of causation or an adherence lift. Results vary by program.
Study details and source
PatientPartner, A Comprehensive Study of Its Impact on Patient Treatment Decisions, June 2023. The report records 131 of 193 connected patients requesting a next step. It did not assess long-term outcomes or establish a controlled comparison with another engagement approach.
Make the move with confidence
Your questions.
Our approach.
What your team needs to know about bringing PatientPartner into the program.
Revisit the workflowWhy choose PatientPartner over Snow Companies?
Choose PatientPartner when one-to-one peer mentorship is central to your patient engagement strategy. We bring mentor connection, program oversight and engagement insights together in one platform, so your team can support the relationship and understand the engagement around it. Snow’s broader portfolio includes storytelling, ambassador and mentor programs.
We already invest in patient stories. Why add PatientPartner?
A patient who relates to a story may still have personal questions. PatientPartner gives your program a way to connect that interest with experienced peer mentors. Bring your existing campaign or patient-support journey to the demo and we’ll explore where that connection belongs.
What will our team see in a demo?
We’ll walk through the patient experience, mentor connection, program oversight and engagement views. Bring one patient scenario and the reporting questions you need to answer. The goal is to show how PatientPartner would fit the work in front of you.
What would moving from an agency program involve?
Start with the parts of your current program you want to keep and the friction you want to remove. We’ll discuss patient entry points, consent, mentor requirements, data access and delivery responsibilities to shape a proposal for your team.
How should we evaluate compliance and monitoring?
Ask for a walkthrough of safeguards, review ownership, escalation and documentation. Confirm requirements with your internal compliance and security teams. Review PatientPartner’s compliance overview.
What does the 68% study result mean?
It means 131 of 193 mentor-connected patients requested a physician referral, treatment scheduling or prescription refill. The 12-month observational study used patient-reported findings. It does not establish treatment starts, a lift in adherence or superiority over another provider.
See it for your team
Make your next program
about the connection.
Before you renew the same approach, see PatientPartner in action. Bring the patient questions your current program leaves open. We’ll show you how peer mentorship, oversight and engagement insights come together.
- Patient experience
- Program oversight
- Engagement insights
Sources & comparison methodology
Prepared by PatientPartner. Public provider descriptions reviewed September 24, 2026. This page summarizes capabilities and evaluation questions; it does not test or rank provider performance. Confirm current scope, pricing and availability with each provider. The PatientPartner study is not a head-to-head vendor comparison.
- PatientPartnerPharma engagementClinical-trial engagementCompliance overview
- Snow CompaniesServicesPatient Ambassadors
No comparative price, connection-time guarantee or clinical-outcome advantage is asserted. Provider names and marks identify the alternatives being compared; they do not imply endorsement.